How to Utilize the Key Features of Employee Messaging

Team Engine's employee messaging features make it easy to manage all employee communication from one place without having to rely on bulletin boards, track down someone in person, or use your personal cell phone. Each company receives its own local phone number that you can use to send and receive messages.

Key Employee Use Cases

Companies take advantage of simple employee messaging in lots of ways, including:

• Weather or emergency alerts (e.g., bad weather, closures, or health updates)
• HR hotline — employees can text questions about benefits, payroll, or policies
• Communicate with new employees during onboarding to get documents signed, uniforms ordered, etc.
• Gathering info — vacation requests, sick days, etc.
• Company announcements — message the entire team or specific groups for new policies, company events, etc.
• Scheduled messages — plan ahead to send reminders automatically
• Surveys — gather employee feedback or collect info like uniform sizes

Best Practices

• Send an intro message with your company name
• Use employee groups for targeted messaging
• Use Surveys for questions that need responses
• Automate recurring tasks (reminders, deadlines, etc.)
• Hide sensitive data immediately if received
• Monitor your shared inbox regularly
• Test translations for clarity
• Check fallback logic for non-text numbers