How to Add Files to Messages

Need to share a document or image? Just click “Upload File”  at the top of the message box.

Tips:

• File limit: 25 MB
• Keep the {{{url 1}}}     text as is — don’t move or delete it! (It’s how Team Engine attaches your file automatically.)

Here are some ways we're seeing customers use this feature:

• Supporting culture & building rapport: When someone replies to your text with a reaction GIF, you’ll now be able to see it and reply accordingly. (note: outbound text messages from Team Engine do not support sending of GIFs)
• Faster completion of paperwork: No more wasting days waiting for new hires to remember to bring in their onboarding documents, when they can text or email photos and PDFs from home.
• Documenting of excused absences: Employees won’t lose the documentation you need, when they can text it in to you the moment they receive it.
• Reporting safety issues: Sometimes, a video or audio recording is necessary to understand the context and gravity of a situation, or is needed as proof and documentation of something happening.

This will add a clickable link to the message that the recipient can click on that will open the file in an internet browser like this.

You can receive the following file types which can be viewed in the text message thread itself or within the Documents tab of their employee profile:

• audio files
• video files
• PDFs
• Word docs
• spreadsheets
• photos
• animated GIFs
• many other file types

More image file types such as GIFs, SVGs, and WEBPs will now render in Team Engine, based on browser support. This means you can see the actual image, and not just an icon representing the image for download.