How to Block an Employee
You can block messaging for current or former employees when you no longer want to receive or send messages to them.
What Does Blocking Do?
Blocking an employee will stop both incoming and outgoing messages between your team and the blocked employee. It will also cancel any scheduled messages to that employee.
Note: Employees moved to Terminated, Quit, or Fired status are not automatically blocked. If messaging should be stopped, the employee must be manually blocked.
How to Block an Employee
- Go to the Directory.
- Search for and open the employee’s profile.
- Click the three-dot menu (⋮) in the upper-right corner.
- Select Block.
- A confirmation message will appear: “Are you sure you want to block [Employee Name]?”
- Confirm the action to block the employee.
Important: Blocking will prevent future messages and cancel any scheduled messages.
