How to Create or Add a New User
Creating and Updating Users
You can create a user in two ways: through the Employee Directory or by navigating to Account > Users.
Option 1: From the Employee Directory
Open the employee’s profile and click Grant Access.
If the employee does not already have an email listed, you’ll be prompted to add one to use as their username.
Option 2: From Account Settings
Go to Account > Users to create or manage users.
Permission Levels
Team Engine supports several user permission levels.
Account Admin
Account Admins have full access to the platform. These are typically set up when your account is created.
Only Account Admins can:
- Add or disable users
- Edit payment methods
- Manage social media ad spend
They also receive certain notifications, such as social media ad performance and employee referral activity.
If you need to change your Account Admins, contact support@teamengine.io.
Hiring Access
Users with Hiring Access can manage the hiring process, including:
- Posting and managing jobs
- Viewing applications
- Messaging applicants
- Moving applicants through hiring stages
Employee Access
You can grant users different levels of access to employee information.
Full Access
- Manage employees (add, terminate, update)
- Message employees
- Send announcements or surveys
- Update automated messages
Direct Reports Only
Users can only view and message employees they supervise.
Restrictions include:
- Cannot create employee groups
- Cannot send surveys (but can view results for their direct reports)
- Announcements only go to their direct reports within selected groups
Common Questions:
Can I give someone permission to a specific job or location?
No. Team Engine does not currently support permissions limited to specific jobs or locations.
Does setting someone as a Hiring Manager limit their permissions?
No. Hiring Managers can filter their view to only their jobs, but they still have access to all jobs.