Requesting Specific Area Codes
If you’d like to switch the phone numbers on your Team Engine account to ones with specific area codes, you can do so in your Account Settings.
⚠️ Important: Message History Is Reset
- Changing your number will erase all message history with applicants and employees.
- The new numbers will start fresh, with new messaging threads, replacing your old ones.
- If there’s any conversation you want to keep, make sure to export or save those messages before requesting the change.
🔧 How to Request a New Area Code Number
- Click “My Account” in the upper right corner of the dashboard, then click “Account.”
- In the left navigation, click the “Organizations” tab.
- For each organization (if you have more than one), you’ll see a gray “Request New Area Code” button beside its name.
- A pop-up window shows your current phone number(s). At the bottom is a field where you can type in your desired area code (or full number). If that area code is available, a green checkmark ✅ will appear.
- Click “Save” to submit your request.
If you don’t see the area code you want, that means it's currently unavailable in our system.