How to Create a Text Message Survey Campaign

Text message surveys are one of the most effective ways to collect employee feedback quickly and consistently. With Team Engine, you can create simple, automated survey campaigns that reach employees where they’re most likely to respond—on their phones.

Why Text Message Surveys Work Best ✅

Text message surveys typically receive much higher response rates than long-form surveys. Why?

📱 Quick and easy to answer — no logins or long forms
⏱️ Less survey fatigue — questions can be spaced out over time
💬 More honest responses — employees reply in real time

Instead of sending a long survey all at once, Team Engine allows you to send questions gradually, leading to more thoughtful and meaningful feedback.

Sample Survey Questions 📝

Rating Scale Questions (1–5)

Directions:

Please rate each statement on a scale of 1 to 5, where:

1 = Strongly Disagree and 5 = Strongly Agree

My job description accurately reflected the work I’m doing.
I received all the tools and resources needed to perform my role.
My team and manager made me feel welcome on my first day.
I clearly understand what’s expected of me in my position.
The training I received has prepared me well for my job.
I know who to ask when I have questions.
I feel supported by my supervisor and coworkers.
Communication from management has been timely and clear.
I feel like I belong and am part of the team culture.
I am confident I’ll be successful in this role.

Yes / No Questions ✔️❌

For yes/no questions, employees simply reply with the option that best fits their experience.

Did you receive your first paycheck or direct deposit without issues?
Have you been introduced to the company’s mission and values?
Have you completed your safety or compliance training?
Do you feel comfortable sharing feedback with your supervisor?
Would you recommend this company to a friend or family member?

How to Create a Text Message Survey in Team Engine

Click Create Survey to build one from scratch. You can:

Choose recipients (all employees, groups, or individuals) 👥
Set an end date for responses 📅
Make the survey anonymous 🕵️ for more honest feedback
Save it as a template to reuse later 💾

Saved surveys work just like saved messages—simply click Use to auto-fill your message and save time.

Want to learn more? Check out our full guide on Employee Surveys.

Pro Tip 💡

Text message surveys work best when they’re short, timely, and automated. Spreading questions across key moments in the employee journey helps you gather feedback when it matters most—without overwhelming your team.